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Cynthia Haynes

Investigations Assistant

Information Technology and Services

Atlanta, Georgia

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Description

Skills

Access Accuracy Acquisition Adherence ADMINISTRATION Administrative Work Answer Phone Assist Assisted Assurance Bookkeeping Business Objects Calendars CLEC Client Communications Close Out Conducted Analysis Consistent Coordination CSAT Customer service Customer Surveys Data Management Data Retrieval Databases Desktop Publishing determined Distribution Document Handling Documentation Drafting Drug Testing Efficient Ensure Compliance EWSD Excel Expense Reports Facilitating Filing Filing Systems Financial Support Forecasts Freedom Of Information Act Government Grammar Graphics Grids Internet Inventory Invoices IRS LDR Level Management Lotus 1-2-3 Lotus Notes Management Management Support Microsoft Office Microsoft Word Office Automation Office Management Operations Oracle Order Supplies Organizational Organizational Charts Organizational Skills Organized Outstanding Customer Service Skills Paperwork Payroll Payroll Processing PeopleSoft Policies and Procedures PowerPoint Presentations Prioritization Procurement Programmatic Project Lifecycle Management Proprietary Systems Provide Assistance PRs Publisher Quarterly Reports Reconciliation Records Management Regulatory Reporting Requisitions Research Reserve Resource Management Review Route Routing Schedule Meetings Special Projects Spreadsheet Spreadsheets Status Reports Strong Communication Supervision Support Services Task management Tax Forms Tax Issues Team Management Time Sheets Transportation Travel Arrangements Typing Visio WFA Windows 2000 Windows 98 Windows NT Windows XP Wireless Word Word Processing WordPerfect Workflow Planning Writing Writing Skills

Professional Credentials

No Credentials

Experience

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Investigations Assistant

Nuclear Regulatory Commission

10/2017 - 10/2020

Provide assistance to Secret Agent In Charge as well as Criminal Investigators. Open and close out reports. Meet and greet visitors exte

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Administrative Assistant

Nuclear Regulatory Commission

06/2014 - 10/2017

Served as the principal Division Administrative Assistant to the Director, Division of Resource Management and Administration. Met and gre

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Management and Program Analyst/Financial Support

Federal Aviation Administration, College

12/2012 - 04/2013

Provided procurement assistance and services in accordance with the appropriate procurement rules, regulations and guidelines. Prepared Pr

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Management and Program Analyst

Federal Aviation Administration, College

12/2012 - 04/2013

Provided procurement assistance and services in accordance with the appropriate procurement rules, regulations and guidelines. Prepared Pr

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Secretary

Federal Aviation Administration, College

01/2011 - 12/2012

Maintained the supervisor's calendar, schedule meetings, conferences and appointments. Screened all personal visitors and telephone calls,

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Secretary

Federal Aviation Administration, College

01/2011 - 12/2012

Maintained the supervisor's calendar, schedule meetings, conferences and appointments. Screened all personal visitors and telephone calls,

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Clerk

Internal Revenue Service

04/2010 - 12/2010

Analyzed, determined and initiated actions on tax issues concerning applicable returns, schedules and all required information for correctio

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Administrative Assistant

AT&T formerly BellSouth

10/2006 - 12/2008

Local User Coordinator for PC and/or office mechanization systems. SSE Expense Reports. Travel arrangements domestic and international a

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General Office Assistant

BellSouth

03/2005 - 09/2006

Maintain daily status reports utilizing CPAT, CSAT, RSAT, EAR. Prepare monthly adherence report for Senior Managers. Compile information

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Maintenance Administrator

BellSouth

04/1999 - 05/2005

Prepare/create trouble tickets and letters for CLEC customers, on proper letterhead, regarding telephone repair issues according to the rule

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Secretary

Internal Revenue Service

01/1991 - 09/2000

Process departmental Payroll/LOA/Disability issues. Reserve conference rooms/conference bridges for meetings. Travel arrangements/itiner

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Inventory Associate

Internal Revenue Service

01/1994 - 12/1994

Scanned merchandise in various store locations such as Target and Wal-Mart utilizing a handheld scanner. Weekend work hours were 12 a.m. -

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Education

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- General Studies

Liberty University

General Studies

2009 - 2018

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