profile-img

Kimberly Grier

Project Manager

Information Technology and Services

Union City, GA

tw_img
tw_img
tw_img
tw_img
tw_img

Description

Dynamic, customer-focused employee with a 20+ year's comprehensive background in client'services. Calm demeanor in the face of difficulties; ability to manage projects while working under pressure in fast-paced, deadline-driven environments. Highly versatile; quickly masters new roles, responsibilities, and technologies. Reputation for integrity, dedication, and work ethics. Effective communicat

show more

Professional Credentials

No Credentials

Experience

emp_img

Project Manager

Total System Services/Global Payments

01/2010 - 11/2020

Plan, execute, and deliver complex projects according to strict deadlines and within budget while delivering project objectives. This includ

show more
emp_img

Total System Services

01/2003 - 12/2010

Client Relations Provided accurate and timely information, advice, and assistance regarding the organization's product and services. Respo

show more
emp_img

Call Center Supervisor

Total System Services

01/1999 - 12/2003

Subject Matter Expert SME for several client's and serves as leader of the team. Oversaw the efficiency/quality of monitoring call volumes e

show more
emp_img

Financial Service Representative

SunTrust Bank

01/1995 - 12/1999

Quickly established credibility with client's and remembered over 50 names of regulars, creating a friendly rapport with customers. Adhered

show more

Education

edu image

Master of Arts - Master of Arts in Business Management/Human Resources

Troy University Phenix City

Business Management

0 - 2007

Related Jobs