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Mehul Shah

Agile Product Leader/Scrum Master

Information Technology and Services

Edison, NJ

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Description

AGILE PRODUCT LEADER & ANALYST Innovation, Digital & CX Strategist ,Data & Business Analyst ,KPI & Metrics Developer Professional with experience in providing solutions to complex business problems and transforming challenges into opportunities. Build client engagement and product strategy, transforming traditional business into CX focused & Value driven model. Expertise in performance me

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Professional Credentials

No Credentials

Experience

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Agile Product Leader/Scrum Master

Bank of America

12/2019 - 11/2020

Leading wealth management supervision teams to provide digital fiduciary & compliance experience allowing stakeholders to manage portfolios

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VP - Product Manager - Metrics & Analytics

Bank of New York Mellon

07/2016 - 11/2019

Led CX Metrics & Analytics teams delivering CX performance measurement, client feedback, client insight, client quality review and NEXEN dig

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PMO /Operational Strategist Consultant

Mercedes Benz USA/Daimler

01/2015 - 10/2015

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Business Analyst Lead Consultant

TD Bank

01/2014 - 12/2014

Led successful migration of existing PMO systems and processes into Clarity PPM, providing SME support of off shelf product implementation f

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Business/Process Analyst Consultant

Northrop Grumman

03/2012 - 12/2013

Implemented Disability Case Dismissal functionality into eBB Electronic Bench Book web application for Administrative Law Judges, recording

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Business Analyst Consultant

Bunge Ltd

05/2010 - 02/2012

Implemented Management Dashboard on Commodity XL Platform, enabling senior management tracking for various KPI and Risk indicators, includin

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Business Analyst Consultant

Charles Schwab Corporation

11/2009 - 04/2010

Led requirements efforts for StreetSmart Edge trading digital platform for various functionalities, including Option chain view, OTC quote a

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Business Analyst Consultant

GEICO

04/2008 - 10/2009

Performed requirement managements for rating platform enhancement by leveraging industry standard elicitation techniques, providing support

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Agile Product Leader/Scrum Master

Bank of America

12/2019 - 11/2020

Leading wealth management supervision teams to provide digital fiduciary & compliance experience allowing stakeholders to manage portfolios

show more
emp_img

VP - Product Manager - Metrics & Analytics

Bank of New York Mellon

07/2016 - 11/2019

Led CX Metrics & Analytics teams delivering CX performance measurement, client feedback, client insight, client quality review and NEXEN dig

show more
emp_img

PMO /Operational Strategist Consultant

Mercedes Benz USA/Daimler

01/2015 - 10/2015

emp_img

Business Analyst Lead Consultant

TD Bank

01/2014 - 12/2014

Led successful migration of existing PMO systems and processes into Clarity PPM, providing SME support of off shelf product implementation f

show more
emp_img

Business/Process Analyst Consultant

Northrop Grumman

03/2012 - 12/2013

Implemented Disability Case Dismissal functionality into eBB Electronic Bench Book web application for Administrative Law Judges, recording

show more
emp_img

Business Analyst Consultant

Bunge Ltd

05/2010 - 02/2012

Implemented Management Dashboard on Commodity XL Platform, enabling senior management tracking for various KPI and Risk indicators, includin

show more
emp_img

Business Analyst Consultant

Charles Schwab Corporation

11/2009 - 04/2010

Led requirements efforts for StreetSmart Edge trading digital platform for various functionalities, including Option chain view, OTC quote a

show more
emp_img

Business Analyst Consultant

GEICO

04/2008 - 10/2009

Performed requirement managements for rating platform enhancement by leveraging industry standard elicitation techniques, providing support

show more

Education

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Master of Business Administration - Master of Business Administration

Schiller International University

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Master of Business Administration - Master of Business Administration

Schiller International University

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