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Michelle Nicholson

Resident Services Director

Information Technology and Services

Grove City, OH

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Description

Social Service background over 20 years' experience in healthcare. Skilled in providing patient advocacy, family support, team development and positive customer service.

Professional Credentials

No Credentials

Experience

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Resident Services Director

Independent Living advocacy

07/2016 - 06/2020

Supervision of front desk staff Staff Liaison to Resident Council Participate in Collaborative Care Meeting with other Brookdale directo

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Social Service Director

Independent Living advocacy

04/2010 - 07/2016

Wesley Glen - 5155 N. High Street Columbus, Ohio 43214 Coordinate Interdisciplinary team meetings Discharge planning with resident, fami

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Social Service Director

Lead Family Council group

12/2006 - 04/2010

The Sanctuary at Tuttle Crossing - 4880 Tuttle Road Dublin, Ohio 43017 Coordinate care planning meetings with resident, family and staff

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Case Manager

Community Alternative

01/1997 - 01/1998

New Hanover Regional Medical Center - 2131 S. 17th Street Wilmington, NC 28402 Monitor ICF and SNF level of care patients in their home

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Medical Social Worker

Lead Family Council group

03/1994 - 01/1997

Columbus County Hospital - 500 Jefferson Street Whiteville, NC 28472 Participate in multidisciplinary discharge planning process Interac

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Mental Health Specialist

Lead Family Council group

01/1990 - 09/1993

Chestnut Ridge Psychiatric Hospital - 930 Chestnut Ridge Rd Morgantown, WV 26505 Assess, plan, implement care under registered nurse. Coor

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Arts

01/1989 - 12/1989

Master of Science : Masters of Organizational Leadership, Current, Healthcare Administration Colorado State University- Global Campus - Gr

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Education

No Education

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